Privacy & Policy
Privacy Policy
About This Policy
We at SmartAirFlz ("SmartAirFlz", "we", "our", "us") price your interest in our services and products. We care deeply approximately privateness, security, on line protection, and your privateness is similarly crucial to us. We need you to experience comfortable with how we use and proportion your personal data.
The cause of this privacy coverage is to tell you what in my view identifiable data we may collect, how we use, and share your personal data thru the SmartAirFlz internet website online and services (together, the "services") or if you have interaction with us.
primarily based on this privateness coverage, SmartAirFlz informs you approximately what forms of data are accrued, stored, and processed and what measures are being taken to make certain that non-public information is blanketed continually at the same time as you use our internet website and services.
when you have any questions, you could find our contact facts at the lay down of this coverage. data at the thanks to replace or get right of access to your private statistics, or a thanks to make a complaint, also are protected.
This policy may be situation to trade. Please take a look at this web page once in a while to make certain that you are informed of any changes. For facts approximately while we might make adjustments to this insurance and the way we would will let you recognize about them, please see the "adjustments to This policy" section under.
by using journeying or the usage of our internet website online, you expressly consent to the gathering, processing and use of your private information according with this privateness insurance. This consent is granted by using using lively and express consenting, e.g. ticking the field subsequent to the world reading "i have examine and understood the privateness coverage and that i receive them" or through indirectly consenting at the same time as using our website.
The kinds of personal records We accumulate
We may additionally moreover accumulate, use and transfer the subsequent sorts of private information:
- identification records
This consists of first name, closing name, username or similar identifier, marital reputation, title, date of start, photos, country wide insurance variety, process call, age and gender. - contact information
This consists of billing deal with, delivery address, private e mail, and make contact with numbers. - financial facts
This consists of financial institution account and charge card data while processing bookings. - Transaction facts
This includes statistics about bills from you and facts of products and services you have got got offered from us and activities you have got participated in. - Audio and digital data
This consists of call data while you contact our customer service and e mail threads for manual functions. - Technical facts
This consists of records that may be routinely gathered from any tool used to get entry to our net website online or offerings. Such records may additionally moreover embody, however is not confined to: your device internet protocol (IP) deal with, your login records, browser kind and model, time location offset settings and geolocation, CPU, show selection, device memory, tool languages, installation fonts, browser plug-in kinds and versions, running device and platform, complete 'Uniform beneficial resource Locators', clickstream to, through and from our internet site (which include date and time) and different generation on the gadgets you operate to get admission to our internet web site. - Profile records
This includes your username and password, purchases or orders made by using using you, your hobbies, alternatives, remarks and survey responses, merchandise you seemed or looked for; page response times; down load errors; period of visits to sure pages; web web page interplay facts (consisting of scrolling, clicks, mouse-overs and strategies used to browse far from the web page). - utilization information
This includes statistics about how you use our website, products, and services. - marketing and Communications facts
This includes your options in receiving advertising from us and our 0.33 occasions and your communication choices. - device and area statistics
statistics which can consist of are seeking for records, IP cope with, screen choice, browser used, working device and settings, get entry to instances and referring URL. in case you are using a cell tool, we can also gather information that identifies your tool, your settings, and your region. - customer service data
at the same time as you contact our customer service services we may also accumulate any inquiries, complaints, or unique records that you can submit to our aid crew.
Minors
SmartAirFlz does now not knowingly collect non-public facts from minors under 18 years of age, without if the minor is one of the vacationers in a booking made with the aid of method of a determine or prison father or mother. If we grow to be conscious that a minor is making an attempt to put up personal information independently, we are able to remove this statistics from our information. if you are the determine/prison mother or father of a minor who has given us personal data, please touch us so we are able to delete it.
in case you Fail to offer personal data
In case we want to acquire your private records consistent with regulation or under the terms and conditions of a agreement with you (patron), and also you do now not offer the requested data, we cannot whole the reserving or carrier that we have or are seeking to provide to you. consequently, we would need to cancel a service or booking. but, in those types of situations, we will hold you informed.
How We gather Your personal statistics
information You Voluntarily submit
We can also collect non-public records from you along with your name or electronic mail cope with. for example, you can voluntarily publish facts to our internet internet site by way of the usage of filling out our flight inquiry shape, subscribing to a e-e-newsletter, or at the same time as you request a quote, create an account, take part in a competition or marketing, request customer service, or in any other case communicate with us.
The types of personal information you could provide consist of:
| Category | Details |
|---|---|
| Contact Information | Phone number, email, mailing address, gender, title, date of birth, passport number |
| Travel Preferences & Requirements | Your travel choices and requirements |
| Feedback & Submissions | Comments, reviews, and other information you provide regarding your experience |
| Payment Information | Payment card numbers, billing address, bank account details, rewards program, promotion codes, vouchers |
| Account Credentials | Login details (including social media credentials, where applicable) |
you make a decision how an awful lot statistics to percentage in most instances, but no longer sharing required records also can restriction your capability to engage in nice sports activities, which includes finishing a booking or receiving prices.
facts We collect from Others
We also can acquire data approximately you from specific property. you could link your facebook, Instagram, and/or Google money owed for your account profile. in case you pick to hyperlink your fb, Instagram, and/or Google bills to your account profile, we are able to receive your name, email cope with and profile photograph related to that account.
routinely-amassed statistics
We mechanically accumulate tremendous records approximately you and the tool with which you get right of get admission to to our net website online (e.g., OS model, hardware model, particular tool identifier, cell community data). even as you operate or engage with our internet web site, we are able to benefit and maintain facts generated with the aid of your hobby, records about using our net web site, which encompass frequency of use, usage records and different records automatically collected out of your cell device. This statistics can also consist of your IP address, time sector, geographic area, inquiry statistics, the services you used, at the side of time spent and different statistical facts.
How Your statistics can be Used
We can also use the records gathered inside the following approaches:
| Purpose | Description |
|---|---|
| Service Experience | Enhance, maintain, and provide all features of our services. |
| Account Management | Create and manage your account, identify you as a user, and personalize the website. |
| Bookings & Quotes | Process flight booking inquiries and provide customized offers. |
| Communication | Preserve you informed approximately your travel inquiries and bookings, and offer support when wanted. |
| Promotional Updates | Send newsletters and promotional content in case you opt in (with choose-out instructions in each email). |
| Administrative Messages | Send confirmations, coverage updates, technical notices, and safety indicators. |
| Feedback & Requests | Respond to your questions, comments, and concerns. |
| Security | Protect against and investigate unauthorized or unlawful activities. |
| Service Improvements | Provide updates about our services; you could opt out each time by way of emailing us. |
1/3 birthday-party Use of personal facts
while you ask us to ebook a flight or outstanding service we can transfer the non-public data required to the airline or special entity and they shall end up the information controller of that private information. it's far consequently essential that you have a look at and recognize their privateness insurance. Any questions which you would possibly probable have concerning their processing of personal information need to be directed to them.
1/3 birthday celebration Disclosure
We do no longer promote, alternate, or in any other case switch to outside events your in my opinion Identifiable statistics except we provide customers with beautify phrase. this doesn't consist of 0.33-celebration web hosting partners and specific occasions who help us in operating our internet internet site, mission our industrial enterprise, or serving our clients, so long as those sports conform to hold this data one-of-a-type. We might also launch information whilst its release is suitable to comply with the regulation, implement our internet internet site regulations, or guard our or others' rights, assets, or safety.
however, non-in my view identifiable visitor statistics may be furnished to distinct events for marketing, advertising and advertising, or one-of-a-kind uses.
1/3-party links
occasionally, at our discretion, we can also embody or provide 1/3-birthday party products or services on our internet website online. the ones 1/three-birthday party net web sites have separate and independent privacy recommendations. We therefore have no duty or liability for the content material and sports of those related net internet web sites. notwithstanding the truth that, we are in search of to guard the integrity of our internet internet site online and welcome any comments about those web sites.
3rd birthday party service companies
We can also show your information to our 1/three-birthday celebration company companies, retailers, subcontractors, and different organizations for the motive of offering products and/or offerings to us or right now to you on our behalf. those 1/3 occasions also can encompass cloud offerings carriers (for net web hosting and email control), advertising businesses, administrative services, or supplementary 1/three activities that provide more offerings to us.
while we use 1/3 birthday-celebration employer organizations, we solely reveal private information that is necessary for them to offer their issuer. we've got a settlement in vicinity that calls for them to guard your information and now not to use it apart from in accordance with our unique commands and requests.
about electronic Communications
Regular with the above purposes and as permitted by means of the usage of applicable regulation, we may additionally speak with you through digital messages, together with e-mail, text message, or cell push communique to:
| Purpose | Description |
|---|---|
| Service Notifications | Booking confirmations, journey updates, and quintessential provider messages. |
| Customer Support | Reply in your inquiries and offer help while needed. |
| Marketing Communications | Promotional offers and updates (only along with your consent, with opt-out available). |
| Policy & Terms Updates | Notify you about changes to our services, terms, and policies. |
Anonymous records
We also can create anonymous data out of your private statistics by using using the use of getting rid of identifying information. We can also moreover use this nameless data for analytics, market research, and to beautify our services barring restriction.
Publicly visible facts
Any facts which you voluntarily pick to encompass in a publicly reachable vicinity of our internet site could be to be had to all people who has get proper of entry to to that content fabric material, which include exceptional customers. this would encompass feedback, critiques, or tremendous patron-generated content material fabric.
payments
at the same time as you're making a rate thru our offerings, we might also moreover acquire fee statistics together with credit score card numbers, billing addresses, and one-of-a-type price-related information. This facts is processed securely and according with charge card industry requirements. We paintings with trusted rate processors to ensure the protection of your economic statistics.
Rights related to Your non-public statistics
You have were given the following rights regarding your private records:
| Right | Description |
|---|---|
| Access | Request access to the private data we preserve about you. |
| Correction | Request correction of any faulty or incomplete non-public statistics. |
| Deletion | Request deletion of your non-public data, subject to legal or enterprise responsibilities. |
| Portability | Request a copy of your personal facts in a based, normally used, machine-readable design. |
| Restriction | Request limit at the processing of your private statistics. |
| Objection | Object to certain types of data processing. |
| Opt-out | Opt out of marketing communications at any time. |
| Cookie Management | Control or disable cookies via your browser settings. |
To exercising any of those rights, please contact us at contact@smartairflz.com along with your request and verification of your identity.
links to other web sites
Our website may additionally moreover comprise hyperlinks to distinct internet websites that are not operated with the aid of capacity people. if you click on on a third-birthday celebration hyperlink, you shall be directed to that 1/3 party's internet site online. We strongly advocate you to test the privacy insurance of each internet website on-line you go to. We have no control over and anticipate no responsibility for the content fabric cloth, privacy hints, or practices of any 1/3-celebration net sites or offerings.
Retention
we are able to keep your private records for so long as quintessential to fulfill the purposes mentioned on this privateness insurance, barring an extended retention period is wanted or regular with the aid of approach of regulation. whilst we no longer want your private facts, we're capable of securely delete or anonymize it.
private data in keeping with ecu legislation
in case you are located inside the european financial vicinity (EEA), you have certain rights beneath the overall data safety regulation (GDPR). We technique your non-public data based on the following jail bases:
| Legal Basis | Description | ||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Consent | Processing based on your explicit permission. | ||||||||||||||||||||||||||||
| Contract | Processing necessary for the performance of a contract with you or to take steps prior to entering into a contract. | ||||||||||||||||||||||||||||
| Legal Obligation | Processing required to comply with legal or regulatory duties. | ||||||||||||||||||||||||||||
| Legitimate Interest | Processing integral for our valid commercial enterprise pastimes, provided they do now not override your rights and freedoms. |
| Right | Description |
|---|---|
| access | Request get right of entry to to the private data we preserve about you. |
| Correction | Request correction of misguided or incomplete personal information. |
| Deletion | Request deletion of your private facts, challenge to criminal or enterprise necessities. |
| restriction | Request challenge on how your private information is processed. |
| Objection | object to sure processing of your non-public data. |
| Portability | Request your personal information in a established, commonly used, machine-readable sketch. |
| Withdraw Consent | Withdraw consent to processing at any time, in which processing is based totally on consent. |
| criticism | inn a criticism with a supervisory authority concerning the managing of your personal records. |
privacy observe for California residents
in case you are a California resident, you have were given precise rights under the California purchaser privacy Act (CCPA):
| Right | Description |
|---|---|
| proper to recognise | you've got the right to recognize what non-public information we accumulate, use, divulge, and promote. |
| proper to Delete | you can request the deletion of your non-public facts, subject to criminal and enterprise requirements. |
| right to choose-Out | you can choose out of the sale of your personal statistics at any time. |
| right to Non-Discrimination | you may not face discrimination for exercise your privateness rights underneath applicable laws. |
We do now not promote personal data to at least one/three activities. To workout your rights, please touch us using the data furnished within the contact segment.
changes to This coverage
We might also moreover update this privacy insurance every now and then. we can notify you of any adjustments by using posting the modern day privateness coverage on our net web web site. changes are effective at the equal time as they're published on this page. We encourage you to look at this privacy insurance periodically to live informed approximately our privateness practices.
Contact Information
If you have any questions or concerns about this privacy policy, please contact us:
SmartAirFlz (SmartAirFlz LLC)1145 E 35TH STREET
APT 7K BROOKLYN, NY, 11210
USA
Phone: +1 (888) 447-6159
Email: contact@smartairflz.com
Support: support@smartairflz.com
Effective Date: This privacy policy is effective as of the date of posting on our website.
Last updated: Sept 20, 2025
